» Returns/Cancellations
All returns must be authorized and approved by Infinity Music. Return requests must be made within 15 days after receiving order, and may be subject to a small restocking fee. We do not refund shipping charges. All approved returns must be returned to Infinity Music in unused, unaltered condition, with original packaging. For orders refused at time of delivery customer will be charged a 25% restocking fee as well as any return shipping charges. All returns and cancellations on special order items are subject to a 25% restocking fee.

» Shipping Damages
All shipments from Infinity Music are fully insured. Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, note the specific damage on the delivery bill and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Contact Infinity Music within 24 hours to file a claim request. Failure to comply with this policy may result in a denial for damage claim.

     
 
Privacy Notice

» Introduction
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

» The Information We Collect
This notice applies to all information collected or submitted on the Infinity Music website. On some pages, you can order products, make requests. The types of personal information collected at these pages are:

Name
Address
E-Mail Address
Phone Number
Credit/Debit Card Information

» The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and services. Information you submit on our Web site will not be used for this purpose unless you fill out the registration form. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

» Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

» Thank You
Thank you for taking the time to read our privacy policy. Our staff at Infinity Music wishes you a great shopping experience. If you have questions please do not hesitate to contact us.